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In crisis? Open Arms 1800 011 046 — 24/7, free, military-aware.

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Veteran AssistVeteran Assist

Your claim stays yours. Not legal advice. You send it. Official page wins. Terms

My file

A private notepad on this browser. Claim numbers never leave the device. Not sent to Veteran Assist, not sent to DVA.

Date first raised and date of last substantive response are the two fields every complaint turns on. Elapsed time is what you cannot reconstruct later.

Default: notes disappear when you close the browser. Tick “keep on this device” only on a computer you control. Anyone with this browser profile can read it.

· Privacy

A decision, information request, or anything that moved the file — not a “we have received your email”.

No claims in this browser. Add one above, or start with the Pathfinder.

Veteran Assist is independent of DVA and Defence. The publisher is not an Australian legal practitioner. This site is not a law firm and not an ATDP practice. Nothing here is legal, financial, or clinical advice, and nothing creates a professional relationship. Australian Consumer Law rights are not excluded. Terms of use · Privacy · About. Crisis: Open Arms 1800 011 046, Lifeline 13 11 14, or 000.