FOI / personal information request

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Information Access Unit
Department of Veterans’ Affairs
GPO Box 9998
Brisbane QLD 4001
Information.Access@dva.gov.au

Freedom of Information Act 1982 — request for documents / personal information

Name: [to complete]
Date of birth: [to complete]
DVA file / client number: [to complete]
Contact phone: [to complete]

I request access to the following documents for the period [to complete] to [to complete]:

1. The complete claim files, including file notes, emails, attachments, and briefs, for:
[to complete]

2. Call recordings and associated metadata for calls involving my number in that period.

3. Documents recording the names and position numbers of officers who actioned those files in that period.

4. Any document recording a single point of contact, communication plan, challenging behaviour protocol, or mutually respectful behaviour arrangement that applies to me, and the documents considered in making that arrangement.



I am the person the documents are about. Please treat this as a request for my personal information (including any administrative / PIR pathway) as well as a request under the Freedom of Information Act 1982. I am willing to receive documents electronically. I can provide proof of identity.

Please acknowledge an FOI request within 14 days and decide within the statutory period. If you intend to transfer, consult, charge, or extend, please tell me in writing.

Yours faithfully
[to complete]