Letter

Request for expedition / priority action

Ask DVA to action a flagged or hardship claim, with dates and evidence, in a form that later supports CDDA.

Send to: Your DVA delegate or team mailbox, copied to yourself

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Dear Delegate,

I am writing about claim [to complete] (compensation / support), lodged [date], flagged for expedition on [to complete].

Client name: [to complete]
File / client number: as per MyService

I request that this claim be actioned as a priority.

Why it cannot wait
[to complete]

I have attached supporting documents. I ask that you:

1. Confirm, in writing, what (if anything) is outstanding from me.
2. Confirm the next action DVA will take, and a date for that action.
3. Determine the claim.

If the file cannot be actioned because of a backlog, please say so in writing and still give a date. If it was flagged for expedition, please explain how that flag was applied.

I am happy to receive the reply by email.

Yours faithfully
[to complete]

Read first: When a claim is stuck: delay that is just slow, and delay that is defective · Hardship, the Acute Support Package, and needing money this month

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